HOW TO WRITE A BACKGROUND STATEMENT, ROOT CAUSE AND PROBLEM STATEMENT

As business analysts, we must be able to deliver great requirements, but that is only half the battle. We must investigate why the problem/opportunity occurred in the first place, what the basis of the problem is, and what the true purpose of the change might be.

• Introduction to the Knowledge Brief
• What is a Background Statement
• What is a problem Statement
• How a problem is different to an issue
• What are critical success factors and why we don’t do them well enough
• What is root cause analysis.

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